Services
Consulting
Our consultants help organizations improve their performance and reach their goals. After an assessment guided by our own frameworks, we give advice and a plan on the improvement points detected, from Business Process to Strategy Design & Execution, Digital Transformation, Change-Management, Skills Development & Career Plans, Technology Implementation.
Coaching
Our coaches’ aim to unlock your team´s potential to maximize their performance, by helping them to learn rather than teaching them. We raise awareness and responsibility. Awareness is created through broadening perspectives and improving the focus of attention. Responsibility is generated by offering choice and setting up accountability, which increases confidence.
E-Learning
Our developers and copy writers help our customer to create their own E-learning platforms through the best LMS. We try to combine the best learning experience (UX) delivered electronically through the best interfaces (UI) as web browsers, tablets and mobiles, filled with high quality content created tailor made to you. We structured the knowledge in courses, knowledge pills, e-books, pre-recorded lectures, video, quizzes and other interactive elements.
Chat Services
Our multilingual native agents will professionally give support and help your customers over live chat, increasing their satisfaction and your brand image. We also moderate social chats with high quality standards, enthusiasm and dedication. We get the most out of each customer, reducing your costs and increasing your profits.
Cusomer Care
Our professional agents will fulfill your company requirements to provide a world class and personalized Customer Care Service and Sales Support to each of your customers over Email Support, CRM- ticketing system and Live Chat. Whether is for: General Info, Tech support, Order taking, Subscription Management or Help Desk; we are there 24/7 for your customers.
Team Building solutions
There are moments where you don’t have enough in-house resources to manage your daily tasks, to deliver your projects successfully or you just have the need of additional help for a certain period of time. That´s when we come in to help, our HR specialists and Team Leaders will provide your company with a tailored solution so you can adapt to the fast changes and focus on your business.
We Offer
Languages
Multilingual Native Agents in: Spanish, Italian, English, French and more.
Affordability
Affordable and
Competitive prices.
Planning
Dedicated and Professional Project Management.
Leadership
Dedicated Team Leaders for your projects.
Flexibility
Flexible agreements, teams and skills acquisition.
Monitoring
Constant supervision and quality assurance of our team.
Why Vimo
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– Substantial performance increase for your company
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– Cost Reduction
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– Staff increase
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– Ability to meet aggressive deadlines
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– Visionary thinking driving you to reach new milestones
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– Consulting, HR, IT and PMO specialists
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– Fast skill and team member’s acquisition
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– Long term customers
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– Long termTeam members
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– We are passionate of what we do
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